Updating the firmware for the Gateway

Click here to download and save the latest firmware version (ver 4.4.1-std) for your Gateway. Please make note of the download location as it will be needed later. Note: Updating the firmware will restore the Gateway to its factory settings. Please follow these steps to update the firmware for your Gateway: The Gateway will go […]

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Reset the LTE Module

If encountering connectivity issues, and rebooting the Gateway does not help, please follow these steps to reset the LTE module in the Gateway: With a device connected to the Gateway (over WiFi or ethernet), launch a web browser (Internet explorer, Firefox, or Safari preferred) and go to 192.168.10.1. Login to the admin panel with your router password (maybe […]

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‘Bandlocking’ the modem

Our service utilizes LTE Bands 2/4/5/12/30 to establish connectivity with the 4G LTE Network. By default, the LTE modem in the Gateway is programmed to connect to the strongest LTE Band, which sometimes may not be the fastest LTE Band depending on network traffic, available bandwidth, etc. Locking the LTE modem to a specific LTE […]

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Setup IP Passthrough/Bridge Mode

IP Passthrough/Bridge Mode allows you to configure the Gateway as a modem only and utilize an external WiFi Router, Access Point, or WiFi Mesh System for WiFi connectivity. Please note: Enabling IP Passthrough/Bridge Mode will disable the Gateway’s WiFi capabilities. In order to enable IP Passthrough/Bridge Mode on the Gateway, please follow these steps: Go to […]

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